How One CEO Has Seen ‘Huge Returns’ on Implementing Digital Payments

This article on HealthLeaders features Ben Wobker, CEO of Lake Washington Physical Therapy, discussing the significant benefits of implementing digital payments. Since adopting PatientPay, the practice decreased accounts receivable by 47% in the first month and saw a 1.5% reduction in cancellations, resulting in improved margins and patient experience.

Key Highlights

• 47% Reduction in A/R: Achieved within the first month.
• Increased Capacity: Cancellations decreased by 1.5%.
• Improved Margins: Better payment per visit without increasing patient volume.

“PatientPay and our billing services have helped us get a best-in-class payment per visit, which is really important.”

— Ben Wobker, CEO, LWPT

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Read the full article on HealthLeaders: How One CEO Has Seen ‘Huge Returns’ on Implementing Digital Payments.