When it comes to collecting patient payments you hear a lot of promises. Our solution is different--and we don't get paid unless you get paid. And our results speak for themselves.
Our online collection success rate is up to 2x higher than the industry standard, and our average payment turnaround is just 14 days.
End-to-End Billing and Payment Solutions
Advance: Collecting payments before the patient arrives for their care.
Now: Collecting payments while the patient is present.
Connect: Collecting payments after the patient has received their care.
Your Partner in Billing and Payments
Unlike other payment platforms, we’re the only end-to-end solution focused on the complex financial challenges of specialty care. We listen to your unique billing and collection challenges, and only then provide customized patient payment solutions that are right for you.
Multi-channel Billing and Payment Options
Time Efficient. Cost Effective.
Improve the financial relationship between specialty care providers and their patients
Save up to 50% on collected payments
Reduce your call volume, mailing, processing and reconciliation costs
Eliminate errors and payments posted to the oldest balance due
No workflow changes required
A Better Solution
Integrate into a medical group or RCM’s existing infrastructure
Statement alignment with patient EOBs
Insights into a patient’s propensity-to-pay
Custom online and print statements
Analytics to continuously improve collection strategies.
Highest Level of Security and Compliance
Complies with Level 1 PCI Data Security Standards
A healthcare group that sends out 10,000 patient statements a month using PatientPay can save the equivalent of 32 acres, or 24 football fields covered with trees.