When it comes to collecting patient payments you hear a lot of promises. Our solution is different--and we don't get paid unless you get paid. And our results speak for themselves.
Our online collection success rate is up to 2x higher than the industry standard, and our average payment turnaround is just 14 days.
Advance: Collecting payments before the patient arrives for their care.
Now: Collecting payments while the patient is present.
Connect: Collecting payments after the patient has received their care.
Your Partner in Payments
Unlike other payment platforms, we’re the only end-to-end solution focused on the complex financial challenges of specialty care. We listen to your unique billing and collection challenges, and only then provide patient payment solutions that are right for you.
Multi-channel Payment Options
Time Efficient. Cost Effective.
- Improve the financial relationship between specialty care providers and their patients
- Save up to 50% on collected payments
- Reduce your call volume, mailing, processing and reconciliation costs
- Eliminate errors and payments posted to the oldest balance due
- No workflow changes required
A Better Solution
- Integrate into a medical group’s existing infrastructure
- Statement alignment with patient EOBs
- Insights into a patient’s propensity to pay
- Custom online and print statements
- Analytics to continuously improve collection strategies.
Highest Level of Security
- Complies with Level 1 PCI Data Security Standards
- HIPAA compliant
A healthcare group that sends out 10,000 patient statements a month using PatientPay can save the equivalent of 32 acres, or 24 football fields covered with trees.