Our success lies in the strength of our people

 

PatientPay is always looking for innovative and energetic people to join our team and help us fulfill our mission of “Helping providers achieve financial success through innovative solutions.” We are a forward-thinking and diverse group of talented professionals. If you are looking for a place where the doors are always open for new ideas that can have a significant impact on the future of healthcare, then this is the place for you.

As a PatientPay employee, you can enjoy the following benefits:

  • Comprehensive medical, dental, and vision benefit packages
  • Short and Long Term Disability
  • Life insurance
  • Transamerica 401-K plan
  • Annual vacation and personal leave time
  • Company paid holidays
  • Employee stock options

Fun Fridays, Bring your Pet to Work Day, and Community Service Days are just a few of the awesome things that we do that make PatientPay such a great place to work!

If this sounds like you, send your resume to careers@patientpay.com and one of our department heads will be in touch.

Open Positions

Business analyst

DESCRIPTION

The purpose of the Business Analyst (BA) role is a key member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team. The product owner will also help manage the sprint schedules to conform with product strategy priorities.

This role has significant relationships and responsibilities outside the local development team, and reports into the leadership of Product Management. 

 

RESPONSIBILITIES

  • As a member of the extended Product Management team, the BA is heavily involved in program backlog refinement and prep for PI planning and also plays a significant role in the planning event itself. Before the planning event, the BA updates the team backlog and typically reviews and contributes to the program Vision, Roadmap, and content presentations. 

  • The BA is involved with story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing. The BA also drafts the team’s specific objectives for the upcoming PI.

  • Possess functional knowledge of assigned application technology

  • Interact with business users to understand new business requirements and enhancement requests

  • Serve as a liaison between engineers, and business users

  • Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases

  • Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Engineers

  • Interact with Engineers during the software build and/or configuration process and testing process

  • Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications

  • Ensure programs meet business specifications

  • Demonstrate new functionality to business users seeking inputs on future direction

  • Review 3rd party specifications and documentation for systems integrations

  • Directly interface with business users by responding to support calls escalated by the customer support team

  • Consistent efforts to deliver quality solutions as per agreed scope

  • Customer focus and close alignment with the customers’ business objectives

  • Ensure efforts to continually improve domain knowledge

  • Ensure the quality of the deliverables as per the defined standards

  • Provide accurate and timely information and escalate when there are issues

  • Play the role of scrum master for select projects

QUALIFICATIONS

  • Bachelor's degree preferred and/or other relevant combination of training and experience

EXPERIENCE

  • 2-5 years experience in a business analyst or product owner role. Product owner prior experience preferred.  
  • Experience working in an agile development environment
  • 1-2 years of Healthcare Industry experience required

 

To apply, please email your cover letter and resume to careers@patientpay.com