.webp)
.webp)
Back Office User Experience | Step 1
SMART Launch: Bill Payment
When you want to make a payment from the Patient Record, use SMART LAUNCH - Bill Payment link.
Discover
.svg){kind=icon}
.avif)
More Payments for Physician Groups and Clinics
We make getting paid easier.
Fully Integrated. Easy to Get Started. Cost Effective. Happier Patients and Staff.
Azalea Health + PatientPay = Results
Physician Groups and clinics face a tough reality when it comes to patient payments: antiquated processes, high costs, and frustrated patients make revenue collection a constant challenge. At the same time, consumer trends are reshaping expectations, with patients demanding simplicity and speed. Balancing these demands with the complexities of healthcare isn’t easy. That’s why Azalea Health and PatientPay have partnered to deliver a smarter solution. This isn’t just an improvement—it’s the difference between thriving and just surviving.
Collect More Payments
What would your facility do with 25%, 50% or even 100% more patient dollars collected? PatientPay ensures you capture more of what you’re owed by making payments simple, seamless, and accessible for every patient.
Reduce Billing Costs
Whether it’s simply reducing paper statements by 50% or saving your staff time managing patient billing, the operational benefits are substantial. Time consuming tasks like reminders, pre-collect calls or manual aging go away…forever.
.avif)
A Modern Patient Experience
Today’s patients demand simplicity, ease, and immediacy. PatientPay delivers a billing experience that meets modern consumer expectations, leaving patients satisfied and your revenue flowing.
Reduce Collection Costs
PatientPay slashes the cost of collecting payments by automating the process, saving you time and money with every transaction. Inefficient actions like refunds and payment plans are a couple clicks or fully automated. A happy staff is more productive.
The 2 Minute Go-Live
Every PatientPay customer starts collecting payments within two minutes after going live—delivering unmatched speed to revenue and astounding results from day one.
Easy for Patients Means Better for Everyone
When patients can understand what they owe and pay in seconds—on their terms—collections improve and satisfaction rises.
Clear, Mobile-Friendly Statements
No more PDFs. No more confusion. Just bills that make sense.
Flexible Payment Options
Pay in full, enroll in a payment plan, or use saved payment methods—all self-service.
Pay Anywhere, Anytime
Credit card, HSA, Apple Pay, and more—with no login required.
No App, No Account, No Hassle
Click, view, and pay—faster than logging into a portal.
Designed Around the Way Patients Think and Pay
A fast, easy payment experience that meets your patients where they are and gets results.
Back Office User Experience | Step 2
SMART Launch: Bill Payment
The user will automatically be taken to PatientPay, where they can review the bill details and hit the "Pay Now" button to execute a payment or setup a payment plan.
Back Office User Experience | Step 3
SMART Launch: Bill Payment
In PatientPay, the default is "Pay Now" for a payment in full. However, the user can choose the appropriate option based on the provider group configuration.
Back Office User Experience | Step 4
SMART Launch: Guarantor Details
To review information about the patient or guarantor in the PatientPay system, use SMART Actions - Guarantor Details.
Front Desk User Experience | Step 1
SMART Actions: Now Payment
Taking a co-pay or other time-of-service payment can happen by using the SMART Actions - Now Payment link.
Front Desk User Experience | Step 2
SMART Actions: Now Payment Confirm Patient
The user will go directly to the "Now Payment" screen where they can look for existing balances due to take a bill payment or simply take an unapplied Now Payment.
Front Desk User Experience | Step 3
SMART Launch: Now Payment
Once all the patient and payment details have been confirmed, the user uses the Card-on-File, new card or other payment method, including hardware options to finish the time-of-service payment.
How Much can Accelerate Save Your Practice?
Use the slider below to estimate your monthly savings based on the number of patient payments from Optum Financial that your team currently enters manually. You don’t need exact figures—just a ballpark number can show how much time and money you could save with Accelerate from PatientPay.
Contact Us
Interested in learning more about how PatientPay can improve cashflow and the patient experience withing your Azalea ecosystem? Contact us today!