We make getting paid easier.
PatientPay is the smarter way to bill and collect—maximizing revenue, minimizing manual work, and delivering a better experience to your patients and staff.
50%
Average Increase in patient payments
3x
Higher patient payment conversion via intelligent multi-channel outreach.
45%
Reduction in paper statement volume and cost.
75%
Payments collected without staff intervention
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At PatientPay, we’ve built a platform patients actually want to use—and healthcare organizations can count on. Our mission is simple: drive more revenue, in less time, with less work. Free from legacy baggage, we deliver the modern, digital-first payment experience healthcare has needed all along.
We didn’t start with a print-and-mail business and add tech solutions along the way. We started with a blank slate and a clear goal: create a digital-first platform that solves the patient payment problem for good.
No retrofitting. No outdated workflows.
Just a smarter, faster, cleaner way to help healthcare organizations get paid—with less friction and fewer steps.
PatientPay uses behavioral data and timing logic to send the right message to the right patient at the right time—maximizing engagement and accelerating payments.
Let patients pay on their terms with self-service access to flexible options—including custom payment plans, real-time balances, and digital statements.
The PatientPay Wallet follows the patient across all participating providers—making it fast and familiar to pay, including time-of-service payments, without re-entering information.
Accept payments via credit card, HSA/FSA, Apple Pay, and more—ensuring patients can pay instantly, however they prefer.
Purpose-built to meet the operational complexity of hospitals, practices, and RCM teams—not a retrofitted consumer payment tool.
Deliver clear, branded statements via text, email, and mail—so patients know it’s legitimate and take action faster.
Simplify payments, reduce costs, and enhance patient satisfaction with a modern billing experience—seamless, secure, and built for your practice.
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