PatientPay knows that true patient engagement extends across the entire patient experience, before they enter the hospital until they have long recovered from their procedures.
Automated reconciliation, just like your insurance payments, means no more posting of payments to the oldest balance, eliminating confusion from paper statement payments today.
Easy to use integrated bill pay solution with over 75% success rates once the bill is viewed.
According to Deloitte 70% of patients want electronic bill pay capabilities.
Is PatientPay Right for Your Hospital?
Collect Before They Leave
With PatientPay NowSM hospitals can easily collect from patients at the time of service. No more long collection periods like today with traditional paper processes. PatientPay Now shows the patients what they owe using the same easy to read format with PatientPay Paperless. Patients have a better understanding of their financial obligations and are able to make full payment or be set up with a payment plan before leaving.
Easy to Understand Bills
The statements patients get from PatientPay are easy to read and understand and more importantly match up to the insurance explanation of benefits. The bill clearly shows line-by-line, what the patient is being charged and what has already been paid such as co-pays at the office. All payments made by the patient are always up-to-date, reducing confusion when the electronic bill arrives.
All Bills in One Place
Patients and their family members who use PatientPay are able to access all of their statements in one convenient bill center for any providers using PatientPay whether their bill is for physicians or facilities charges.
Help Your Patients Pay You Faster!
Regular Payments Over Time
Many times patients can’t afford to pay a large hospital bill all at once and so they’ll delay payment until they’ve saved up. Or worse just ignore it hoping it will go away. With PatientPay you can offer your patients payment plans that fit their budget so they can easily pay you over a specified period of time. These regularly scheduled payments are automatically charged so there’s no additional work for you.
PatientPay automatically reconciles patient payments just like an insurance company, down to the line item. No more guessing about where to apply the patient payments or posting to the oldest balance, creating significant confusion for the patient. When the patient pays you with PatientPay, you'll know exactly what they are paying for, and your physicians or facilities will be credited accurately.
You receive monthly dashboards tracking patient payment trends using PatientPay. We'll help you understand the data and identify room for growth. Your dedicated Success Manager will help increase payment conversion rates and drive overall patient engagement.
If You Work with an RCM...That's No Problem
PatientPay Connect is a flexible solution that allows us to integrate directly into a hospital's system and be used by RCM companies. Our products work across all platforms and ensure a streamlined solution for both your central billing office and your patients regardless of whether they are being billed by an RCM company or internally.